Bonnell's Collision Center Erie

Ellie Tanenbaum 3 months ago

Bonnells did body repair after a tree fell on the hood of my car. They arranged a ride to Enterprise for my rental pick up. The car was completed a day early. When I picked it up I was shocked! My car (2014) looked brand new! I’ve never had it detailed before, but I’m sure they detailed it too. I’m sold. This will my only option in the future! You won’t be disappointed. Real human service.

Kyleen Baker 3 months ago

I had a wonderful experience with Bonnell’s Collision on West 26th Street. From the moment I called to the time I got scheduled, the process was smooth and easy. The staff was welcoming, professional, and very accommodating. They were able to get me in quickly, which I really appreciated. When I came in for an estimate, Nick actually took the time to fix my car on the spot. That level of service truly went above and beyond. I would definitely recommend their services to anyone!

Charles Weiss 5 months ago

I have had 3 repairs in the last 8 months 2 deer and 1 racoon hit. Bonnell's continues to do a stellar job of getting high quality collision work done efficiently and on time. Do you offer frequent flyer miles..... Thank you for the great work

Chloe Gruskiewicz 7 months ago

I am not one to do reviews but we have had a great experience with Bonnell’s. A few years ago my husband Austin brought in his F150 after a deer hit. At the time of the initial drop off they had a different GM. A few weeks ago we realized our Insurance company was trying to claim our deer hit as something else, we called Bonnell’s to figure out if they had any evidence in their files to help us fight this. We first got the front desk and they were all wonderful and willing to help, they then patched us through to the new GM. She was wonderful and understood our frustration, she even offered to call the insurance company personally to try to help us get our claim changed. We will forever use Bonnell’s because of how great their workers are, it is nice to know they have a manager who is willing to help their customers even when it doesn’t effect them.

Connor 7 months ago

I will never do buisness here ever again and I hope others follow. Ive done buisness here before but this was the worst experience ever and I will never come back. Some time in December last year I had my wifes car that got T-Boned come here. It took 2 weeks for them to look at the car and leave a message ON MY PHONE, emphasis on my phone, saying the car wouldn't turn over. Mind you it was my wife's car, my wife that was in the accident, AND MY WIFE THAT DROPPED OFF THE CAR. Then it took another 2 weeks after with no other call that I finally heard the voice mail, I get a lot of spam calls so it got lost pretty easily, so I called and they didnt know anything about the car and then told me that it wouldnt turn over. I talked to the insurance company and told Bonnells to see how insurance wanted to proceed. A week later Bonnells GM calls me saying they need to know what to do since they cant move the car and if they need to try to return the parts they ordered. We call them back which at that point there GM was in a meeting and told me to call back later. Later hits so we finally got ahold of the GM telling her to return the parts since the car is going to get totaled which